Director of a hostel chain: “Make a billion in Belarus? Easy!”
24 February 2015, 22:48
At the age of 20 a Belarusian student raised $100.000 of investment to create a hostel chain in Minsk. For 2 years she’s been running this successful business.
Kseniya Kurus, 22, is a student of law school at Belarusian Institute of Law. Since 2012 the girl has been running “Hostel Traveller” company that consists of two hostels located in the quiet yard in Minsk’s Trinity Hill.
One of them, Trinity Hostel, is the venue of our interview.
The hostel has a homely atmosphere, but the rules are “home-style” too: regardless of your status, guest or a journalist, after entering the hostel, please take off your shoes and put slippers on.
Kseniya allots 19 minutes for the interview as her schedule is full. However, this time is enough to find out how to become a billionaire in Belarus and what temper you should have to take charge of a company at the age of 20.
At first, Kseniya’s road to success looks simple. Working for a tourism agency, one day she got an idea to create a hostel for tourists in Minsk. Or better – a hostel chain.
Kseniya created a business plan (“nobody believed in”), searched for information on the Internet, consulted with her university’s economics professor. She encountered a news article on Start-up Weekend in Minsk – a meeting place for entrepreneurs and investors – and went to raise money for her dream. The girl convinced the organizers that she had to present her idea. And it looked attractive to Aleksandr Knyrovich who invested $100.000 into Kseniya’s plan.
Finding an investor and starting a business is just the beginning, Kseniya says. The most difficult part is daily work:
Actually, it’s possible to make a fortune in Belarus or Germany, or elsewhere – personality of an “Achiever” comes first, and only after this comes the business environment. The main thing is to do something, and to do it well.
The first hostel “Traveller” opened on May 12, 2012 in a detached building in Chizhovka area. The owner lived in the hostel-to-be and even supervised the restoration works. Then she worked as a front-desk person, “to understand what to require from employees”.
Soon she realized she has to move to the city centre.
The second hostel opened in October on the 6th floor of a residential building at Maksima Tanks street. Another problem occurred: the residents didn’t like the idea of neighbouring with a hostel and started complaining. So Kseniya had to move from there as well.
Today “Riverside” and “Trinity” hostels are located in the very centre of the city – on the Trinity Hill.
”My story is like one described in Robert Kiyosaki’s book “Rich Dad Poor Dad”, - says Kseniya. The book reveals secrets of a special financial thinking that leads to wealth. For example, instead of saying “I can’t afford it” you should ask yourself “How can I afford it?” It also says that rather than looking for a good job, create your own and learn how to hire talented people. Calm readiness for risks, failures and possible financial losses is one of the main business strategies, because bankruptcy is temporary, while poverty is permanent.
With these principles in mind, Kseniya was building her business.
The entrepreneur made her first steps to big money far earlier the Start-Up Weekend, being a teenager: “I started working when I was 13. Among my working places were McDonalds and municipal services”
On one of these jobs Kseniya came up with an idea of hostels.
Work experience and numerous travels added ideas for the future business:
The girl attended many free business trainings and courses for independent entrepreneurs. She continues doing so today and reads much of business literature.
The businesswoman is convinced that in order to combine active work with family life (Kseniya is married) and seeing friends it’s vital to plan beforehand. For everyday time management she uses Eisenhower matrix and recommends it to others.
Kseniya has clear plans: she knows well what she is going to do both in 5 days and in 5 years.
The young hostess, who is younger than some of her subordinates, talks about her age very unwillingly and demonstrates that this topic is not of an interest to her:
A cozy and cordial hostel is attractive even to those who can afford to stay at an expensive hotel. “Trinity” hosted Russian top managers and even the Japan ambassador to Lithuania”! According to Kseniya, more and more people opt into cozy and low-budget hostels:
But the main thing people want is a special atmosphere.
Such a trend inspires hope that hostels will retain their popularity and profitability despite the growing number of hotels in Minsk.
We ask Kseniya: “Is it possible to make a billion roubles in Belarus?” The girl says through laughter: “With such an exchange rate? Easy!”
The first hostel in Belarus called “Jazz” opened in October of 2010 in Vitebsk.
According to the official statistics, there are 7 hostels in Minsk today.
In 2013 foreign tourists made 6,2 million visits to Belarus (the Belarusians travelled abroad 8,8 million times). During the same period, the number of foreign tourists who stayed in hotels and other such lodgings is only 0,9 million people, which is 6,7 times as few as the number of visits.
As of 2013, there are 481 hotels in the country. Since 2005 this figure has increased by 46%.
The majority of Belarusian hotels (70%) have 3 stars. There are also hotels with 1 star, they take 2%-share.
In 2013 Belarusian hotels hosted 1,8 million people, 63% of whom were Belarusians travelling domestically.
More than 80% of foreign tourists in 2013 were Russian. Polish tourists are in the second place (2,3%), the third place is taken by the Turks (1,5%).
The average load of Minsk hotels between 2005 and 2013 was 41-46%.